Privacy Policy

Best Emergency Roof Repair of Alabama (“we,” “us,” or “our”) is a homeowner referral service operated by Burdoz LLC and available at bestemergencyroofrepair.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or calling our phone line, you agree to this policy.

Information We Collect

Information you give us

When you request a roofer through our form or phone line, we collect the information you provide, which may include your name, phone number, email address, property address or ZIP code, and a description of your roof problem.

Phone calls

Calls to our phone line may be recorded or transcribed for quality, training, and to confirm the details of your request with the roofer we connect you with. If you don’t want a call recorded, tell us at the start of the call and we’ll make a note instead.

Information collected automatically

Like most websites, we collect standard technical information such as your IP address, browser type, device type, pages visited, and the site that referred you. We may use cookies and similar technologies, including analytics tools such as Google Analytics, to understand how visitors use the Site. You can control cookies through your browser settings.

How We Use Your Information

• To connect you with an independent local roofing contractor who serves your area — this is the core purpose of the Site.
• To contact you about your request, confirm details, and follow up on whether you were helped.
• To operate, maintain, and improve the Site and our service.
• To comply with legal obligations and protect against fraud or misuse.

Who We Share Your Information With

Roofing contractors. When you request help, we share your contact information and the details of your request with one or more independent roofing contractors who serve your area so they can contact you. Those contractors are separate businesses, and their use of your information is governed by their own practices.

Service providers. We use third-party providers to run the Site and our phone line, such as web hosting, form processing, email delivery, call forwarding and recording, and analytics. They process information only on our behalf.

Legal. We may disclose information if required by law or to protect the rights, safety, or property of our users, the public, or Burdoz LLC.

We do not sell your personal information, and we do not share it with unrelated third parties for their own marketing.

Text Messages

Best Emergency Roof Repair of Alabama (operated by Burdoz LLC) offers optional text-message updates about your roof repair request. You will only receive texts if you separately opt in by checking the SMS consent box on our request form or by texting our number first. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Your mobile number and consent are used only to respond to your request.

Data Retention

We keep request information for as long as needed to provide the service, resolve any follow-up, and meet our legal and record-keeping obligations, then delete or anonymize it.

Your Choices

You can ask us to correct or delete your information, or to stop contacting you, by emailing bestemergencyroofrepairal@gmail.com. Note that once your request has been passed to a roofing contractor, you will need to contact that contractor directly about the information they hold.

Children

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect information from children.

Security

We use reasonable administrative and technical safeguards, including HTTPS encryption on the Site, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Links to Other Sites

The Site may link to or embed content from other websites, such as YouTube. Those sites have their own privacy policies, and we are not responsible for their practices.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top will change when we do, and continued use of the Site means you accept the updated policy.

Contact

Burdoz LLC · Best Emergency Roof Repair of Alabama · Birmingham, Alabama · bestemergencyroofrepairal@gmail.com · (205) 880-7705